Privacy policy

Last updated: August 13, 2026

BACKSTAGE respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website, place an order, or contact us, and how we use and protect that information.

Information We Collect

Depending on how you use our website, we may collect:

Contact information: name, email address, phone number, billing and shipping address.
Order information: products purchased, order history, and transaction details.
Payment information: payment information needed to process your order. Payment information is processed securely through Shopify and our payment providers.
Communications: information you provide when contacting us.
Website information: IP address, browser, device information, cookies, and information about how you use our website.

How We Use Your Information

We use your information to:

Process and fulfill orders
Process payments and arrange shipping
Communicate with you about your orders
Provide customer support
Improve our website and products
Prevent fraud and protect our website
Send marketing communications when permitted by law

How We Share Your Information

We do not sell your personal information for money.

We may share information when necessary to operate our business, including with Shopify, payment processors, shipping providers, service providers, and other companies that help us operate our website and fulfill orders.

We may also disclose information when required by law or when necessary to protect our customers, business, or legal rights.

Shopify

Our store is hosted by Shopify. Shopify processes information necessary to operate our store, process transactions, and provide its services. Shopify's own privacy practices may also apply to information it processes.

Cookies & Analytics

We may use cookies and similar technologies to operate our website, understand how visitors use our store, and improve your shopping experience. Some third-party services may also use cookies or similar technologies for analytics or advertising.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request deletion or correction of your information
Opt out of certain sharing or targeted advertising
Opt out of marketing communications

You can unsubscribe from promotional emails at any time using the unsubscribe link provided in the email.

Data Security & Retention

We take reasonable measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain information only as long as reasonably necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and protect our business.